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refund policy

Effective Date: 01/01/2023 

Refund Policy for ETIC Managerial Training Center: 

1. Timeframe for Refunds: 

    1.1. Students may request a refund within the first two weeks of the course start date. 

    1.2. No refund requests will be accepted after the two-week period has elapsed. 

2. Percentage of Refund: 

    2.1. If a student drops the course within the first week of classes, a 100% refund of the total fees paid will be granted. 

    2.2. If a student drops the course during the second week, a 50% refund of the total fees paid will be granted. 

    2.3. After the second week, no refund will be provided. 

3. Non-Refundable Fees: 

    3.1. Registration fees and administrative charges are non-refundable under any circumstances. 

4. Course Completion Percentage: 

    4.1. If a student has completed between 25% and 50% of the course, they are eligible for a 50% refund of the remaining fees after deducting non-refundable fees and administrative charges. 

    4.2. If a student has completed more than 50% of the course, they are not eligible for any refund. 

5. Special Circumstances: 

    5.1. In exceptional cases, such as medical emergencies or unexpected life events, refund requests beyond the specified refund period may be considered. 

    5.2. Students must provide relevant supporting documentation to be eligible for consideration. 

6. Transfer of Enrollment: 

    6.1. Instead of a refund, students may have the option to transfer their enrollment to a future course within 6 months of the original course start date, subject to availability. 

    6.2. Students may also transfer their course fees to another student with prior approval from the education center. 

7. Withdrawal Process: 

    7.1. To request a refund, students must complete a refund request form available at the education center's administrative office. 

    7.2. The completed refund request form must be submitted within the specified refund period. 

    7.3. Refund processing may take up to 30 business days from the date of submission. 

Note: This refund policy is subject to change without prior notice. It is the responsibility of the student to review and understand the refund policy before enrolling in any course at ETIC Managerial Training Center. For further inquiries or clarification, students are encouraged to contact the education center's administrative staff.